Which statement best describes the difference between a policy and a procedure in healthcare?

A policy is fundamentally a guiding principle or a framework that establishes the overarching goals and intentions of an organization, particularly in a healthcare setting. This guiding principle directs the behavior and decision-making processes within that organization. For example, a hospital may have a policy regarding patient confidentiality that sets the standard for how patient information must be handled to protect privacy.

On the other hand, a procedure consists of specific steps or instructions that outline exactly how to carry out tasks or processes in alignment with the established policy. The procedure provides detailed and practical guidance on how to implement the overarching principles laid out in the policy. For instance, a procedure might detail the exact steps healthcare staff must take when a patient’s information is requested or how to document a patient’s consent.

This distinction is crucial, as policies give direction and purpose, while procedures detail the means of achieving that purpose. Understanding this difference is essential for maintaining clarity in operations and ensuring that all team members are aligned in both intention and execution.